Key E-Commerce Services

All your work tools on a single platform.

Call Center

Organize Your Call Center Efficiently

  • Intelligent order prioritization.
  • Automatic detection of non-serious and loyal customers for efficient processing.
  • Automatic identification of loyal and non-serious customers.
  • Duplicate detection to avoid errors.
  • Detailed tracking of confirmation attempts.
  • Customizable confirmation statuses.
  • Automatic SMS notifications.
Fulfillment

Simplify and Automate Order Preparation

  • Label printing and customization.
  • Flexible courier selection based on your criteria or those of your e-commerce clients.
  • Printed delivery sheets for efficient delivery.
  • Automatically generated tracking numbers.
  • Quick validation with barcode scanning.

Optimize Stock Management

  • Detailed product tracking (size, color, etc.).
  • Organization by supplier, brand, store.
  • Management of entries, exits, and stock alerts.
  • Accurate inventory and real-time tracking.
  • Quick validation with barcode scanning.
Delivery

Improve Delivery Efficiency and Reduce Returns

  • Collaboration with major delivery companies for extensive coverage.
  • Real-time tracking of internal couriers and delivery partners.
  • Real-time monitoring of delivery progress.
  • Proactive follow-up on delayed orders.
  • Automatic validation of delivered or canceled orders.
  • Accurate returns verification with barcode scanning.
  • Printing of receipts for returns, delivered parcels, and payment collection.
Collection

Everything you need to manage collections for your e-commerce clients

  • Automatic calculation of collection fees by delivery provider.
  • Real-time tracking of received and pending payments.
  • Optimized management of payment vouchers.
  • Easy export of payment vouchers in Excel and PDF format.

Performance

Analyze your business in real-time on ECOSERVICE

Accounting and Finance

Efficiently manage rates and payments for your partners

  • Manage rates for various services such as confirmation, packaging, storage, and delivery
  • Flexibility in choosing rates for each of your e-commerce clients.
  • Automatic calculation of commissions for rendered services.
  • Automatic calculation of payments for your e-commerce clients.
  • Management of payment vouchers for your e-commerce clients.
Statistics and Performance

Drive Your Growth with an Overview

  • Detailed statistics on your distribution network.
  • Automatic daily reports on orders.
  • Custom visualization of statistics according to your criteria.
Affiliation

Diversify your services with integrated affiliation management

  • Configure affiliate rates for each product.
  • Assign affiliate products to multiple stores.
  • Allow your e-commerce clients to view affiliate products directly through their session.
  • Automatically calculate affiliate fees in the Finance section.

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